Catalog Sales: Frequently Asked Questions
FREQUENT QUESTIONS
CATALOGS
DO I HAVE TO PAY ANYTHING TO SELL BY CATALOG?
Nothing. Neither the catalogs, nor their shipping, nor membership, nor fees, NOTHING! Just sell and pay for your merchandise.
IS THE CATALOG COMPLETELY FREE?
Yes, totally free. The catalog and its shipping are completely free. With Intima you do not pay for catalogs, membership, or fees like other catalog sales programs. Order Your Catalogs NOW! →
HOW MUCH WILL I EARN FROM CATALOG SALES?
If you take advantage of all the ways to earn that Intima offers you, you will receive up to 55% off your wholesale prices and sometimes more. IF you wish, read in detail about the Profit Potential of Catalog Sales with Intima.
HOW CAN I START MY CATALOG SALES BUSINESS?
Make your first sale and you are already a representative of the company. You don't have to purchase any inventory beforehand and you have no commitment to meet sales quotas or anything. The only thing is, sell and you become a representative of Intima.
HOW DO I RECEIVE THE CATALOG AND THE PRODUCTS?
You receive the catalog by mail. You should receive it between 2 to 3 weeks. If it does not arrive within that time, please call us again. You also receive the products by mail, directly to the delivery address you have provided us. One of the advantages with Intima is that you don't have to pick up the product anywhere. We deliver everything to you where you tell us.
REPRESENTATIVES
DO I HAVE TO PAY ANYTHING BEFORE BECOMING A REPRESENTATIVE OF INTIMA?
Nothing. With us you don't pay fees or membership. Just sell and pay for your merchandise.
HOW DO I BECOME AN INDEPENDENT REPRESENTATIVE?
Make your first sale and you are already a representative of the company. You don't have to purchase any inventory beforehand and you have no commitment to meet sales quotas or anything. The only thing is, sell and you become a representative of Intima.
IS THERE A MINIMUM PURCHASE?
No. With Intima you have no minimum purchase. You grow your business at your own pace. You decide how much time and effort you dedicate to your business.
SHOULD I PLACE ORDERS EVERY MONTH?
No. You have no obligation. You are your own boss and you decide how much time and effort you dedicate to your business.
DO I HAVE TO BUY A CERTAIN AMOUNT TO GIVE ME THE WHOLESALE PRICE?
No. Being an Intima representative you already receive the wholesale price.
WHAT DO I HAVE TO DO TO START SELLING THE PRODUCT?
Make your first sale and you are already a representative of the company. You don't have to purchase any inventory beforehand and you have no commitment to meet sales quotas or anything. The only thing is, sell and you become a representative of Intima.
PAYMENT METHODS
WHAT ARE THE PAYMENT OPTIONS?
With us you can pay with a credit card, debit card or prepaid card or with a money order when they deliver the merchandise.
HOW CAN I PAY FOR MY CATALOG SALES ORDER?
You can pay for your purchases with a credit or debit card at the time of placing the order, or with Money Order, payable to Intima, which you must have ready when you receive the merchandise.
PROGRAMS AND BENEFITS
HOW DO INTIMA'S REFERRAL PLANS WORK?
Refer someone and when they become an independent Intima representative, you will receive a credit to use on your purchases. Do you want to refer someone?
WHAT IS THE ELITE CLUB?
The Elite Club is a program that helps increase your profits and encourage your sales. This program offers exclusive discounts and the opportunity to earn points with all your purchases. You can exchange the points for selected products from Intima, Stefano Di Roma or appliances for your home. See More →
WHAT IS MY CIRCLE?
My Circle is a program that helps increase your profits by creating your own circle of people or sales team. This program allows you to earn 8% bonuses on all purchases from your direct referrals, and 2% bonuses on all purchases from referrals from your direct referrals. See More →
INTERNET SALE
CAN I SELL ON MY WEBSITE?
Yeah. We have several ways for you to sell directly from your website. Contact us to receive more information.
SHIPMENT
HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?
It depends on where you live. The order arrives approximately 1 week from the moment you order it. You can track your order from our website, using your password.
DO YOU CHARGE SHIPPING AND HANDLING?
Shipping and handling is flat and $14.95 per order, no matter how many products you purchase. The more you order, the less shipping and handling costs per product. To recover the cost, we suggest you charge your customers $6 dollars for each large product (duvets, bedspreads, jackets, etc.) and $4 dollars for each small product (curtains, towels, tablecloths, skirts, blouses, etc.).
DO I HAVE TO BE PRESENT WHEN THE PRODUCT ARRIVES?
No. The important thing is that you have the Money Orders ready. But anyone can receive the order.
PRODUCTS
IS THE PRODUCT QUALITY?
Yes. The product is of guaranteed quality. If you are not happy with the product you can return it to us (as long as it has not been used) Intima credits the value to your account. With Intima, you are always supported.
IF THE PRODUCT IS DEFECTIVE, WHO PAYS FOR SHIPPING?
Intima pays for return transportation if the product is defective due to factory problems. Once we receive it, the quality control department reviews the product and credits you with the value of the product for your next purchase.
WHAT HAPPENS IF I ORDER A PRODUCT AND THEN THE CUSTOMER DOESN'T WANT IT? WHAT I DO?
You have our guarantee, we answer you for the product. However, it is worth trying to sell everything you order to avoid shipping charges.
TAXES
DO I NEED TO PAY TAX ON THE ORDER?
If you live in the State of Florida, you must pay taxes on the merchandise. If you live in any other State, you do not pay taxes on the merchandise.
CONTACT
IF I HAVE QUESTIONS THAT ARE NOT COVERED HERE, WHAT CAN I DO?
Send us a message at sac@intimausa.com or call us! Our toll-free number is 1.877.426.2627. Customer service hours are Monday through Thursday from 10:30 am to 10:00 pm EST, Friday from 10:30 am to 7:00 pm EST, and Sundays from 11:00 am to 7:00 pm EST. We are always ready to assist you.
